FAQ

What kind of products do you offer?
We provide custom digital design services such as logos, business cards, CVs, invoices, company letters, and ready-made editable templates — all tailored to each client’s needs.

Do you ship any physical products?
No. All our services and products are 100% digital and delivered electronically. No physical shipping is involved.

How can I pay for the service?
We offer multiple secure online payment options. Available payment methods are displayed during checkout.

What is the delivery time?
Delivery is usually within 24 to 72 hours after payment confirmation, depending on the service type and design complexity.

Can I request a refund after payment?
Due to the nature of digital products and services, refunds are not available once work has begun or files have been delivered.
Please refer to our Refund Policy for full details.

Can I request changes to the design after delivery?
Yes. Each order includes a limited number of complimentary revisions as specified on the service or product page.
Additional revisions may incur extra fees.

Are the templates (Excel / PowerPoint) editable?
Yes. All templates are fully editable. You can customize colors, text, structure, and content to suit your needs.

Can I resell or share the templates after purchase?
No. Templates are licensed for personal or internal business use only.
Reselling, redistributing, or sharing the templates (free or paid) is strictly prohibited.

How can I contact you?
You can reach us anytime through the Contact Us page on our website.